Shipping Policy

Thank you for visiting and shopping at www.pansytracy.com. Following are the terms and conditions that constitute our shipping policy.

1. Order Processing Time
Please allow 2 business days for order processing before shipment. We ensure that each item is crafted to meet our quality standards.
After that, it will take another 2-3 business days for shipping, depending on the local transport time.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

2. Packaging for Woven Products
We take special care in packaging to ensure they reach you in pristine condition. Each item is securely wrapped to prevent damage during transit.

3. Tracking Information
Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment and estimate its delivery date.

4. Shipping Delays
While we strive to meet the specified delivery timeframes, unforeseen circumstances such as customs clearance, extreme weather, or other external factors may cause delays. We appreciate your understanding and patience in such situations.

5. Lost or Damaged Items
In the rare event that your item is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund.

6. Contact Information
If you have any questions or concerns regarding our shipping policy, feel free to email us at adaradames01@gmail.com.

Thank you for choosing Pansytracy!

Pansytracy